Skip to content
    wewebIPTV Morocco

    weweb terms of sale

    Last updated: 29 October 2026 · Effective: 29 October 2026

    1. Scope

    These terms of sale govern every order of a weweb subscription placed from weweb.ma. Use of the site and of the access you receive is governed by the terms of use. By sending an order you confirm that you have read and accepted both documents in the version shown at the top of this page.

    2. Seller

    • Brand and website: weweb — weweb.ma
    • Company name: Web Agency Maroc (SARL AU)
    • RC: 395099 (Casablanca)
    • Share capital: 100 000 DH
    • ICE: 001962479000093
    • Address: Bd Moukaouama (ex-Résistance), 7e étage, 20500 Casablanca
    • Country of establishment: Morocco
    • Telephone and WhatsApp: +212 6 03 36 55 75
    • Support e-mail: [email protected]
    • Contact e-mail: [email protected]

    3. Customer

    The offers are intended for consumers who buy a subscription for their own private viewing, living in Morocco or in Europe (European Union, European Economic Area and United Kingdom). The customer confirms that they are of legal age in their country of residence. Nothing in these terms limits the mandatory rights a consumer holds where they live.

    4. Plans

    weweb sells three IPTV plans, each valid for 12 months from activation and paid once. The plans and what they include are shown on the IPTV subscription page:

    • Standard — 300 DH for 12 months, 1 device, 21,000 channels, 123,000 films and 29,000 series, Xtream Codes and M3U link.
    • Premium — 450 DH for 12 months, 1 device, 21,000 channels, 123,000 films and 29,000 series, Xtream Codes and M3U link; adds 4K on the channels that broadcast in 4K, full sports and premium channel packs, priority setup help.
    • VIP — 600 DH for 12 months, 1 or 2 devices, one at a time, 43,000 channels and 200,000 films and series, Xtream Codes and M3U link; adds 43,000 channels instead of 21,000, 200,000 films and series, 4K on the channels that broadcast in 4K, full sports and premium channel packs, priority support.

    Standard and Premium are installed on one device. VIP can be installed on one or two devices, which do not play at the same time: one stream at a time on every plan. Picture quality depends on the plan, on the channel (4K only where the channel broadcasts in 4K) and on your internet connection. The player apps (IBO Player, IPTV Smarters and others) are third-party products that weweb does not sell; some of them charge their own activation fee. Before paying, you can ask on WhatsApp for a free 24-hour test line to check the service on your own device and connection.

    5. Prices

    Prices are in Moroccan dirhams: Standard 300 DH, Premium 450 DH and VIP 600 DH, for 12 months. The price is the one shown when you place the order and is repeated in the order message. Buyers outside Morocco pay the same plan price in dirhams; any fee or exchange cost charged by your own bank or transfer service remains at your expense. There is no hidden cost and no other fee charged by weweb.

    The price shown is the final price: no tax and no fee is added to it.

    6. Order and contract

    1. You choose a plan on the site and open the order page (/checkout).
    2. The order page summarises the plan, its duration and the total price. You tick the box accepting these terms, the refund policy and the privacy policy (required). A second, optional box lets you ask for your access to be sent right after payment, before the end of the withdrawal period (see section 9).
    3. The page prepares a WhatsApp message (plan, device, link to the site) that you send yourself to +212 6 03 36 55 75; this message keeps a record of your choices.
    4. The support replies on WhatsApp with the payment details and confirms the order.
    5. The contract is concluded when the support confirms that your payment has been received.

    7. Payment

    Payment is made once, before delivery, by bank card, Taptap Send, Western Union or bank transfer. The payment details are only given by the support on the official WhatsApp number shown on this site. weweb never asks for your card number or bank password in a message. If a payment fails, the order is not carried out; a duplicate or wrong payment is settled as described in the refund policy.

    8. No automatic renewal

    A plan ends after 12 months. Nothing is charged automatically: there is no subscription debit and no stored payment method. When it ends, you decide whether to order a new plan.

    9. Delivery, withdrawal period and immediate start

    The subscription is an access to a streaming service supplied online for 12 months. Your access details (Xtream Codes details or an M3U link) are sent on WhatsApp, as described on the delivery and activation policy page.

    Withdrawal period. As a consumer you can withdraw from the contract without giving any reason within 7 days if you live in Morocco, and within 14 days if you live in the European Union, the European Economic Area or the United Kingdom. The period starts on the day the support confirms your payment. To withdraw, send a clear statement on WhatsApp (+212 6 03 36 55 75) or to [email protected], for example with the model form of the refund policy. The amount is refunded within 14 days of your statement, with the payment method used for the order where possible.

    Immediate start (optional). If you tick the box asking for your access right after payment, it is sent within 1 hour, 24 h at most, before the end of the withdrawal period. If you then withdraw within the period, the full amount is refunded and the access is closed. If you do not tick the box, your access is sent at the end of the withdrawal period, or earlier if you ask for it in writing.

    These rules come in addition to your other rights: an order that is not delivered, or an access that does not work and cannot be fixed by the support, remains covered by the refund policy, and before delivery you can always cancel and be refunded in full.

    10. Personal use

    • The subscription is for the private use of the customer and their household.
    • The access plays on one device at a time; the number of devices it is installed on is the one of the plan you bought (1, or 1 or 2 with VIP) and cannot be exceeded.
    • The access details must not be resold, published or shared outside your household.
    • The other rules are in the terms of use.

    11. Support, availability and liability

    Setup help and support are provided on WhatsApp (+212 6 03 36 55 75) and at [email protected]. weweb makes reasonable efforts to keep the service working and to fix reported problems quickly, but cannot guarantee that every channel is available at every moment: maintenance, incidents at a provider or changes made by a broadcaster can cause interruptions. Viewing quality also depends on your device and internet connection, which remain your responsibility. If your access does not work, contact the support; the remedy offered (fix, replacement or refund) is given in writing, as described in the refund policy. These limits do not reduce any guarantee that the law imposes on the seller.

    weweb does not claim any licence over the channels or programmes that can be watched with a player app.

    12. Personal data

    Data needed for your order is processed as described in the privacy policy.

    13. Complaints and disputes

    Complaints can be sent on WhatsApp or to [email protected]; see the complaints page.

    In case of disagreement, first send a written complaint to the support: an amicable solution is always sought first.

    These terms are governed by the law of Morocco, without depriving a consumer of the protection of the mandatory rules of their country of residence. If no amicable solution is found, the dispute is brought before the competent courts under these same rules.

    14. Changes

    The terms that apply to an order are those in force on the order date. The update date is shown at the top of this page.